Elevating Ophthalmic Practices with Experience-Driven Innovation
For optometrists and surgeons, precision is essential—every decision and data point affects patient vision outcomes.
CHiME Care was envisioned as more than just a digital tool; it is an intelligent support system that guides practitioners through complex surgical workflows.
In partnership with Johnson & Johnson's Experience Design leadership, we established the foundations for this specialised platform.
We researched with practicing optometrists to reveal workflow patterns and decision points critical to surgical planning.
Intuitive interfaces were designed for specialised tools, including toric calculators, case reviews, and performance metrics, to enhance clinical decisions.
A comprehensive design system architecture was created to ensure consistent experiences while supporting rapid platform evolution.
CHiME Care transforms fragmented ophthalmic practices into connected ecosystems where intelligence amplifies surgical precision.
Optometrists now benefit from a digital assistant that enhances workflow, optimises surgical planning, and provides meaningful procedural insights.
The platform drives widespread adoption throughout Johnson & Johnson Vision's ecosystem while laying the foundation for future innovations based on behavioural usage patterns.
"Silvana is an excellent professional that has been a great plus in the "cosmic eyes" POD. Her commitment and skills are outstanding"